CONTACT US & RESPONSE TIME

• If you have any question, please feel free to contact with us, we always reply your email within 24 hours. If you are not satisfied with the items, please message us your expectation, we will try our best to explore any improvement possibility. You are encouraging to leave factual feedback when all outstanding issues are fully communicated and agree with. You kind understanding will be much appreciated ^ ^

PAYMENT & SHIPPING

• Escrow is Free secure payment service that is automatically available on all transactions. This service ensures that payment is released to the supplier only after you confirm satisfactory receipt of your order.

• The marked delivery cost is by China Post Air Mail. Usually, it will take about 15 ~ 20 working days to US & Europe.

             We always combine Postage:
             Purchase 3 ~ 5 items, 10% discount on total shipping cost;
             Purchase 6 to 10 items, 18% shipping discount on total shipping cost;
             Purchase 11 items or more, 25% discount on total shipping cost.

IMPORTANT NOTE

• We need your help and fully support to keep our store survives. If your items arrives in satisfying condition, please kindly leave us a “5 star” feedback. It is very important and we will do the same for you!

PACKING

• All items you bought will be carefully protected in foam envelope or carton box by recorded delivery, which means we could track all parcels and make a claim for Insurance to post system if there is a loss or damage happen. If you find the packing arrive damaged, please REFUSE TO SIGN IT. The confirmed loss will get fully refund, and the confirmed damage could get the partial refund or the exchanged goods.

Thanks a lot for buying and your kind support ^ ^